Modem dials OK but handshake fails to connect (Solved)
Posted: Sun 06 Apr 2014, 12:08
I am trying to set up my notebook for dial-up use, using a USB 56k modem. I'm using a LiveCD of puppy precise 5.7.1.
I am gradually making progress. First there was a problem getting the modem recognized, but that has now been resolved thanks to WvDial.
My current issue is a problem with the handshaking with my ISP (Copper.net), which they say will work with Linux but they have made it clear they will not offer Linux support.
As I am brand new to Linux I'm not even sure what info would be helpful to troubleshoot the issue, although I think the problem might be a common one.
I have inserted the ISP phone number, my user name, and my password. It dials properly and I can hear it trying to make the handshake, but the connection never gets made. I can observe the software attempting to connect several times but eventually gives up stating something like "No connection made. Possibly due to ISP prompting for something". Sorry I didn't write it down or copy it.
Copper.net states that their service uses no proprietary software to connect, so I was hoping I could use them as a dial-up provider. I don't know what to try next or even what info would be helpful.
......................................................
Update:
For what it's worth, I should add that the same computer currently can connect without problems to another dial up ISP using Windows and the same modem.
I am gradually making progress. First there was a problem getting the modem recognized, but that has now been resolved thanks to WvDial.
My current issue is a problem with the handshaking with my ISP (Copper.net), which they say will work with Linux but they have made it clear they will not offer Linux support.
As I am brand new to Linux I'm not even sure what info would be helpful to troubleshoot the issue, although I think the problem might be a common one.
I have inserted the ISP phone number, my user name, and my password. It dials properly and I can hear it trying to make the handshake, but the connection never gets made. I can observe the software attempting to connect several times but eventually gives up stating something like "No connection made. Possibly due to ISP prompting for something". Sorry I didn't write it down or copy it.
Copper.net states that their service uses no proprietary software to connect, so I was hoping I could use them as a dial-up provider. I don't know what to try next or even what info would be helpful.
......................................................
Update:
For what it's worth, I should add that the same computer currently can connect without problems to another dial up ISP using Windows and the same modem.