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How to set up screen sharing for tech support?

Posted: Wed 08 May 2013, 14:15
by rmcellig
My Mom lives in a seniors home. I just set her up with Xubuntu on an Acer All In One. So far she loves it.

What I would like to do is be able to connect to her computer from my computer and take over her screen when she has a problem or when I am teaching her something. Is this possible? She has a wireless connection and I am running Puppy Linux 5.2.8.

Posted: Wed 08 May 2013, 16:45
by xophist
TeamViewer is free, and works well for remote desktop support:

http://en.wikipedia.org/wiki/TeamViewer

You can also transfer files within a TeamViewer session.

I'm running it on slacko-PAE-5.5:

TeamViewer: 7.0.9377

I use it to support someone with a PC on Win 7.

Posted: Wed 08 May 2013, 20:35
by rmcellig
Thanks! Looking forward to trying Teamviewer!!

Posted: Wed 22 May 2013, 08:13
by lvds
rmcellig wrote:Thanks! Looking forward to trying Teamviewer!!
Hi, does anyone, have a problem like me in Teamviewer the numeric keyboard does not work... The windows version works fine, this bug only appears in Linux. Anyone ?